Rotten Manor had incredible potential, but was one of the experiences I’ve had at a haunted attraction.
There were a few great actors, beautiful sets and some cool moments. The actress in the gingerbread house and the actor with the pig mask that did the countdown were awesome! The gingerbread house scene was actually my favorite moment in the entire event. The set, scents, props, lighting and actress were all top notch. The payoff of the oven was lacking though…we expected something, anything in that moment but nothing happened. The foam rooms were creative, but there could’ve been fewer. The dark tunnels and tight spaces moments were great the first few times but did get a bit overused. The facades were gorgeous!!! We did meet a few very competent and kind staff members that seemed passionate about the haunt and customer service.
However, Rotten Manor had some of the worst crowd control I’ve ever seen at a haunted attraction. I’ve seen crowds with similar energy at haunts like Haunted Hoochie or House of Shock except at those events the cast and crew are able to keep the crowd in check. Unfortunately this staff and cast didn’t have the same expertise.
A few moments really stood out as disappointing. I asked the staff member that let us into the trail what the rules of the haunt were and he replied, “There are no rules” which seemed to be the major issue. We had an actress say ,”sorry I broke character” and then continue to talk about how hot the guys in front of us were instead of scaring us. The guys in front of us on the trail managed to hide away in the crypt and proceed to jump out and attempt to scare my husband and I but no one stopped them even though we waited and tried to stay far behind them we’d catch up to them harassing actors or making what appeared to be tiktok videos on different sets (with actors watching them do it). One of the actors just blew directly in my face as a “scare”, which isn’t scary but probably going to lead to me catching a cold. Inside the manor an actor separated my husband and I, which we’ve seen done effectively in other haunts, however there was no purpose or payoff we just ended up not being able to enjoy the haunt together. It was so packed we were often standing around waiting to move, I stood trapped in an airbag for a really long time due to lack of purging the line properly. I had strangers grabbing me and running into me through the majority of the dark sections because we were crowded in the space and couldn’t see.
There was a large crowd out, so lines were long. It was mostly frustrating because the people in front of us chained smoked even while standing in front of the NO SMOKING sign. Security appeared to say something to them but instead of putting out their cigarette they passed it around and tried to finish it then lit up again as soon as he walked away. It seemed security didn’t want to eject anyone even if they clearly were breaking the rules.
Overall the haunt has massive potential, but lacks tremendously in skilled actors and an overall effective staff. It seems a bit of training might change this from a hot mess to one of the nation’s top haunts. Unfortunately at the moment they are just a hot mess.